FAQs

Agricultural sector

What is the Agricultural Register?

The Agricultural Register is a documentation of agricultural activities carried out by farmland owners.

What is Agricultural Register Certificate?

An official document issued by the Ministry of Environment, Water, and Agriculture for each farmland owner when they meet the requirements.

Animal sector

What are the requirements of issuing import permit for live animals, birds, hatching eggs, chicks, and unmanufactured animal products free of charge?

- Valid Commercial Register indicating the activity of animal Import or trafficking, after a specialized technical team from the concerned directorate visits the animal shelter and send an approval letter to add import activity.

-Obtain prior import permit from the General Department of Agricultural Affairs.

- The consignment must be accompanied by certificate of origin and health certificate issued by authorized authorities in the origin country.

Wihat is the authority responsible for issuing a health certificate to export horses?

The International Quarantine for Horses at Janadriyah is responsible for issuing the health certificate.

What are the countries from which we can import horses to KSA?

Horse imports are permitted only from countries accredited by MEWA including (USA, Canada, EU, Australia, New Zealand, UAE, Qatar, Oman, Japan, and some Asian countries). The said list of countries should bauble checked by MEWA (The International Quarantine for Horses at Janadriyah) before importing horses. Horse import is only permitted for registered horses (accompanied documents: passport or official registration document).

Environmental sector

What are the conditions of forests which cannot be invested without an authorization from MEWA?

- Forests inclination of more than 40%.

-Forests that maintain flow of water in streams and reservoirs.

-Forests that protect watercourses or water reserves.

-Forests that protect some land from floods.

-Forests that create green belts around towns and villages for reduction of air temperatures and city beautification.

Platforms and electronic services in the portal

What is the personal information required to register in e-Platforms

The ministry’s platforms do not require entering personal Information. However, it will be retrieved from “Absher” platform.

Do I need to re-enter data when sending each application?

The ministry's platforms do not require a re-entry of information. Data retrieval and verification will be carried out by the relevant government agencies.

Can I save the application and send it later?

All the ministry's platforms allow you to save the application as a draft and then resend it when needed.

Can I preview the application before sending it?

All the ministry's platforms allow you to preview the application data before sending.

Can I, as a business sector, benefit from the electronic services provided by the Ministry

The Ministry provides electronic services for all types of beneficiaries and can register using the commercial registration number. Verification and retrieval of company data will take place from the Ministry of Commerce and Investment data.

Is the ministry take the advantage of comments and evaluations recivied from portal's visitors

The Ministry has made available digital indicators to follow up the evaluation of the portal's content and services on a continuous and automatic basis. The results of the evaluation have been published on the portal. The Ministry has assigned a team to review the least rated pages and services and re-improve them to raise their quality.

Gate indicators

https://www.mewa.gov.sa/en/InformationCenter/Researchs/PortalIndicators/Pages/default.aspx

Water Sector

How can I calculate the water while I am living in the suburb of King Fahd in Dammam?

With reference to approval by HE Minister of Environment, Water and Agriculture Dated 12/11 /2016 on the proposal number (338/1/1437) of water billing committee, If the water is safe to drink, the monthly water bill is equal to the total amount of water with the new tariff, while if it is not safe to drink, the monthly bill is equal to half the total amount of water with the new tariff.

If there is any suspicion of lead poisoning or any water quality problem, how can I test the water quality?

In the case of suspicion ofkind of poisoning, the customer in the following cities :Riyadh, Jeddah, Taif and Jeddah should visit the National Water Company's laboratory to examine the sample. If the customer doesn't live in the abovementioned countries, they should visit the nearest water department laboratory or one of its branches.

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